Introduction
Welcome to our blog post about Jordan’s mattress warranty! If you recently purchased a mattress from Jordan’s, it’s essential to understand the warranty terms and conditions. In this article, we will provide you with all the necessary information about Jordan’s mattress warranty in 2023.
What is Jordan’s Mattress Warranty?
Jordan’s mattress warranty is a guarantee provided by Jordan’s Furniture to cover any manufacturing defects or faults in their mattresses. This warranty ensures that you can sleep comfortably, knowing that your investment is protected.
Types of Warranties
There are typically two types of warranties offered by Jordan’s:
1. Full Replacement Warranty: This warranty ensures that if your mattress has any manufacturing defects within a specified timeframe, Jordan’s will replace it with a brand new one.
2. Pro-Rated Warranty: With a pro-rated warranty, the replacement cost of the mattress decreases over time. This means that if your mattress develops a fault after a certain period, you may have to pay a percentage of the original price to get a replacement.
Warranty Period
The warranty period for Jordan’s mattresses varies depending on the model and brand. Generally, you can expect a warranty period of 5 to 20 years. It’s crucial to check the specific warranty terms for your mattress to understand the duration of coverage.
What Does the Warranty Cover?
Jordan’s mattress warranty typically covers manufacturing defects such as sagging, spring or coil malfunction, material flaws, and uneven firmness. However, it’s important to read the warranty terms carefully as certain conditions or exclusions may apply.
Proper Mattress Care
To ensure your warranty remains valid, it’s essential to take proper care of your mattress. This includes using a mattress protector, rotating the mattress regularly, and following the cleaning instructions provided by the manufacturer.
Filing a Warranty Claim
If you believe that your mattress has a covered manufacturing defect, you can file a warranty claim with Jordan’s. Contact their customer service department and provide them with all the necessary details, including your purchase information, description of the defect, and photographs if required.
Important Considerations
When filing a warranty claim with Jordan’s, keep the following points in mind:
1. Keep your purchase receipt and warranty documents in a safe place.
2. Follow the warranty claim process as outlined by Jordan’s.
3. Be prepared to provide any additional information or documentation requested by Jordan’s customer service team.
Conclusion
Understanding Jordan’s mattress warranty is crucial to protect your investment and ensure a good night’s sleep. Familiarize yourself with the warranty terms, know what is covered, and take proper care of your mattress to enjoy its benefits for years to come. If you have any specific questions or concerns, don’t hesitate to reach out to Jordan’s customer service for assistance.